Privacy Policy

Sharing your personal data

My Probate Partner does not pass any personal information to third parties unless with explicit consent. This includes to our third-party payment provider. They act independently and all information they receive will be from manually inputting personal information when making a payment. This is not provided to them through My Probate Partner but directly from the user. Please see Cognito Forms and Stripe Payments Europe Ltd.’s policies for further information.

Data retention and deletion

We only keep your personal data for as long as is reasonably necessary to enable us to fulfil the purposes we collected it for. We will retain analytical data indefinitely for audit and improvement purposes, however, this excludes any personal information.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The website uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Data security

We are committed to keeping your personal data safe. Therefore, we make sure to implement appropriate security measures to protect your data and keep it as secure as possible. This includes having measures in place to prevent your data from being accidentally lost, stolen or accessed in any unauthorised or fraudulent way. However, please note that systems are never completely secure. Furthermore, My Probate Partner will notify any customer, and any applicable regulator, of any breach where we are legally required to do so.

Transfer of data outside the UK

Please note that some data recipients may be located outside the UK. In such cases we will transfer your data only to such countries as approved by the appropriate regulator as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Your legal rights

Under the GDPR rules, there are various personal rights that we want to make you aware of:

• You have the right to request access to the personal data that we process about you – known as a “data subject access request”. This will enable you to receive a copy of all information we hold about you;
• You have the right to request we amend and update any information that we hold about you that is inaccurate or incorrect. However, we may need to verify the accuracy of the new data that you provide;
• You have the right to erasure, meaning that you have the right to request that we delete the personal data we hold about you. This is when there is no good reason for us to continue to process it or hold onto it;
• You have the right to request we restrict processing some or all of your data;
• Following this you also have a right to object to processing where we may have processed your information unlawfully or on the grounds of data being processed for direct marketing purposes; and
• You have the right to data probability which is the right to request an electronic version of your data that you are also permitted to transfer to another party’s service
• You have the right to withdraw consent from processing at any time

Advertisements

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the website or the information we collect about you and how we use it, you can contact us at hello@myprobatepartner.co.uk.

Last Modified: 26th May 2022